Digital Value means higher productivity, increased efficiency, and improved product and service quality. Digitization managers face the challenge of recognizing the Digital Value in their company, designing it individually and above all successfully implementing it. You will receive impulses and solutions at the CDO Aachen 2019 “Digital Value – Recognize... View Article
We have relocated to new office grounds in Neuss, not far from our previous venue in Duesseldorf. The new more spacious rooms in Neuss score points due to their very good traffic connections (just 3 minutes from the A46) and modern working environment, enabling us to work even more flexible... View Article
Your KVD Service Meeting: The free networking event for networking and comparing notes. Find new business contacts for your network. The members of the KVD engage in open and professional exchange, which is one of the secrets of success of the Service Association. Regional meetings offer participants the unique opportunity... View Article
PCI DSS – these six letters stand for secure credit card payments via the internet. The Payment Card Industry Data Security Standard is a security-related requirement for the secure transfer, processing and storage of credit card data. Appropriate certification of all companies involved – both the service provider and the... View Article
The current issue of Service Today (member magazine of the German customer service association KVD) includes an interview by SERVICE TODAY’s editor Michael Braun (media house Waltrop) with Knut Krummnacker of INS Systems GmbH and Hagen Wustlich of Planet GmbH discussing the possibilities of artificial intelligence for small and medium-sized... View Article
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