Memberships
FIR e. V. at RWTH Aachen University
Creating and Using Networks FIR e.V. is a registered association consisting of over 120 companies and other associations with shared interests. Its main objective is to act as a driving force behind the development of the topic of business organisation under the umbrella term of industrial management. The association forms an active network with national and international partners from the fields of research and industry.
itSMF Germany e.V. is THE independent community for service management with international connections. In order to live up to this claim, itSMF Deutschland e.V. regularly organizes congresses, conferences, community days, specialist forums, regional forums, publishes a newspaper and publishes books on the subject of “Service Management”. The association also takes care of certification and training for its members.
Kundendienst-Verband Deutschland e.V. (KVD)
KVD e.V. is the largest and most important professional association for service manager, service experts and junior employees in customer service and service in a wide variety of industries, e.g. ITC industry, mechanical engineering industry, medical technology, consumer products and household appliances, multimedia, automotive, renewable energies and science. Members range from small and medium-sized firms (SMEs) to large international companies.